Bank of Scotland plc
By: LLOYDS BANKING GROUP PLC
Statistics by sector:
Total
Investments
Insurance & protection
Home finance
Decumulation & pensions
Banking and credit cards
Consumer Credit
Bank of Scotland plc Complaints:
General statistics on how Bank of Scotland plc operates is listed above. The data is represented in total numbers and by sector (if there are many). All financial firms in the UK publish their stats regularly, this is a requirement of FCA (Financial Conduct Authority) - a financial regulatory body in the United Kingdom, that operates independently of the UK Government, and is financed by charging fees to members of the financial services industry. The FCA regulates financial firms providing services to consumers and maintains the integrity of the financial markets in the United Kingdom.
The most common reporting period is 6 months. This data is public and usually you should be able to find it on the company's website.
If you're not happy with Bank of Scotland plc products or services, you can leave a complaint using the online form on their website. FCA gives 8 weeks to respond to your complaint. Companies aim to respond to your complaint before this deadline. If you're still not happy with the response to your complaint, you can ask for your complaint to be independently reviewed by the Financial Ombudsman Service.
Also, you're always welcome to share your experience on this website using a form below. We do not require authentication to leave a review. Just type your name how it should be displayed along with the comment